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He Turned Down $1.2 Billion From Stripe. Now His Company Is Worth $8 Billion

استماع/Video/CNBC International/He Turned Down $1.2 Billion From Stripe. Now His Company Is Worth $8 Billion

He Turned Down $1.2 Billion From Stripe. Now His Company Is Worth $8 Billion

CNBC International
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Feels a bit unreal, right? But within 12 months  and you went from almost no business to, you know,  

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0:00Feels a bit unreal, right? But within 12 months  and you went from almost no business to, you know,  
0:06$1.2 billion acquisition offers and it's only  three years into the entrepreneur journey.
0:10And at that time, we only  had $2 million revenue. So,  
0:12it's a pretty bold decision not  not to proceed with the offer.
0:16In 2018, Stripe offered to buy Airwallex for  $1.2 billion. They said no. Seven years later,  
0:23the company is now worth $8 billion  and has customers all over the world,  
0:28including Shein, Brex, McLaren Racing, and more.
0:32But it wasn't all smooth sailing.  Before the billion dollar offers and  
0:36the big name partnerships, Jack worked  sixteen-hour days just to stay afloat.
0:40Factory work, bartending, and overnight  shifts at petrol stations were all means  
0:45of survival when his family  could no longer support him.
0:48Basically have to wake up five o'clock  in the morning, take the first train,  
0:51then took a bus for close to an hour,  then walk for another 30 minutes to the  
0:55lemon farm. I just pack them up  and do that for 12 hours a day.
1:00And in the summer, it's 40°  Celsius and it's uh pretty intense.
1:04I remember like one year the the Christmas  and the train sort of stopped running because  
1:09I don't have the money or don't want to use  the money to to pay for the taxis and had to,  
1:14I basically walked all night and you know by the  time I got home it's like seven in the morning.
1:20That work ethic took him far.  By his 30s, he made millions  
1:24from side businesses but something was missing.
1:27I always wanted to find something no one need  to ever wake me up and I will be up every day  
1:32and feel extremely passionate and motivated uh  and then willing to devote my my entire sort of  
1:38life towards and I think Airwallex is probably the  the one that really kind of get me to that state.
1:45There are three numbers to look  out for in Airwall's story.
1:48$1 million the company's first ever investment
1:521.2 billion, the acquisition offer from Stripe  
1:55in 2018 that the Airwallex  co-founders walked away from
2:00and $1 billion, the annualized  revenue the company reached in 2025.
2:07This is Founder Effect.
2:13This is Jack Zhang, co-founder and  CEO of fintech company Airwallex.  
2:18He was born in Qingdao, China and  moved to Melbourne at age 15, alone.
2:23I stayed with Australian family and really sort  of taught me how to get used to the the culture.  
2:29I mean, initially the uh I don't really speak  English and it took a while for me to adjust.
2:36When his family's finances collapsed, Jack  became determined to find his own footing.
2:41I think I have two choices. Either  I returned to China and try to go  
2:45back to the education system  there or I continue to stay in  
2:48Australia and figured out how to pay the  tuitions and uh the livings on my own.
2:53You kind of end up working a lot of uh odd  jobs and dishwashing in the restaurant, sort of  
2:59bartender doing evening shift then uh also doing  overnight shift after that in a petrol station.  
3:05So, end up working 15, 16 hours a day, 5, 6 days  a week and also doing pretty intensive labor work  
3:12during holidays and trying to make up the the  differences in paying the tuition fees. Yeah.
3:17On top of working long hours,  Jack earned a computer science  
3:21degree from the University of Melbourne in 2007.
3:23He entered the banking industry but  quickly realized it didn't fulfill him. So,  
3:27he began building his own businesses on the side.
3:30So I started importing job uh for textiles from  from China, exporting olive oil and red wines  
3:37uh from Australia to other Asia countries and  I started a real estate development company.
3:42I was probably making a few million dollar  profit a year. I always sort of wanted to  
3:47make money but that always doesn't  give me the high order of happiness.
3:50I also had a daughter when I was 30. I remember  I just look at her, I'm like I haven't done  
3:56anything that make her feel proud. And yeah,  I think that's the moment I'm like, I need to  
4:02stop doing these side hustles and I need to just  resign from my full-time job and do something big.
4:09One of Jack's side hustles was a coffee  shop in Melbourne. Little did he know that  
4:13this cafe would serve as ground zero for what  would become his multi-billion dollar idea.
4:18I started a a coffee business very similar to Blue  Bottle in in Australia and then and looking at  
4:25to create it as like a franchise. My co-founder's  name is is Max Lee and he constantly wiring money  
4:32to to overseas like Brazil, Indonesia, buying  coffee beans or China for buying packages.
4:38Every time sort of wiring money out  and the money just disappear for a  
4:42few months and bounce back. Also that the  FX fees are really expensive. He sort of  
4:47complained to me quite a lot and I got really  interested to understand what the problem is.  
4:53We tried to understand how the money moves  around the world using the the the SWIFT  
4:57system which was built in the 1970s, and we  thought you know why can't we build a parallel  
5:02payment system to SWIFT and fundamentally  changing how money move around the world.
5:07And that was the idea for Airwallex. In  December 2015 Jack quit his full-time  
5:12banking job and pivoted away from his lucrative  side hustles to go all-in on this new venture.
5:18He brought together a group of friends, Max Lee,  
5:21Jacob Dai, Ki-lok Wong, and Lucy Liu - and  together, the five of them founded Airwallex.
5:27Lucy, one of the company's co-founders, made  the company's first ever investment. Within  
5:32one week of meeting Jack, she invested $1  million into Airwallex and joined full-time.
5:38She happened to just be visiting Max in in a  in a coffee shop and uh we we sort of chatted  
5:43and but you know, this is the first time we  met, so we we said, "Let's just grab dinner." 
5:47Uh and then during dinner I sort of  said we're starting a new business.  
5:51She sort of started talking about  investing. I was pretty shocked.
5:54We met again the day after and we started sort of  
5:57negotiating from like 8:00 and then we  basically got a deal done by by midday.
6:02By year two the team raised a $13  million series A round backed by  
6:07investors like Tencent and HongShan Capital  Group formerly known as Sequoia Capital China.
6:13And in 2018, about three years into building  Airwallex, Jack and his co-founders received  
6:18an acquisition offer from fintech company  Stripe for $1.2 billion. They turned it down.
6:25And we never thought that we can get that from  the one of the best companies in the world, right?
6:29So very intrigued, but at the same time just  feel that we only just getting started. I think  
6:36ultimately we made a decision  based on number one that we  
6:39feel that we haven't really achieved as  entrepreneur, what we wanted to achieve.
6:44Number two, we still feel extremely  optimistic about the future of the  
6:49company. Uh and then number three  that and then we decided that the  
6:53financial outcome doesn't ultimately  give us the high order of happiness.
6:58After rejecting the Stripe offer  we invested over 80% the the cash  
7:03of the company to a few future  products that we know that would  
7:07not generate any cash for the company  for like at least three, four years.
7:11But those new product that we built um  and invested it so early on and we took  
7:16the risk and uh now that account  for 60% of the company's revenue.
7:20Despite the company's growth trajectory,  Airwallex's rise wasn't without turbulence. Covid  
7:26disruptions, fundraising challenges, fraud issues  and years of cash burn created major setbacks.
7:32In 2019 we had a lot of fraud issue because we  you know as a startup we didn't build enough  
7:37anti- fraud technology also Covid in in 2020  and we lost half the business in in a month.
7:42The market was crashed after '21 and  very hard to raise external funding.  
7:47We were burning almost 200 million  a year in 2022 and I realized if we  
7:51don't turn profitability you know you know the  market is not going to give me money anymore.
7:57In a very tough moment and you know we  were like Ah you know why didn't we take  
8:01the offer right kind of that come across of  our mind a few times and looking backwards I  
8:06do believe that we made the right decision to  to continue pursuing the mission ourselves.
8:11Jack also admits to some personal missteps from  poor hiring choices to premature international  
8:16expansion. These decisions ultimately  strained the company and its culture.
8:21So many you know mistakes and  we almost made all the mistake  
8:26as a tech company founder that we shouldn't make.
8:28In the early days, we try to save every  single dollar we we could and there's  
8:32not much of HR support. I think we  probably invest a little too late.
8:36And we have to really changing  the culture a few years into the  
8:40business and that's like very damaging  and that lesson is is probably the most  
8:44expensive lesson we learned in the first  five years of starting the business.
8:48And we also like went international expansion too  early before we have product market fit in the UK.
8:52I think more than 50% of the chance that  the decision I make today is going to be  
8:57wrong. There's no way that we can wait uh  to make the best decisions in the world. So,  
9:03you know, I rather make the wrong decision and  move on and executing with velocity rather than,  
9:08you know, wait for the right moment to make the  right decision. So, there's no right moment,  
9:12there's no right decision. It's all about uh keep  reflecting and keep debating and keep adjusting.
9:19In December, Airwallex raised another  $330 million in a Series G round,  
9:25valuing the company at 8 billion.
9:27You know, I work 100 hours a week  from the age of 16 for 20 plus  
9:32years. And when you kind of in that tough  situation that if you need to survive,  
9:36you don't really think about burnout.  I mean, either you survive or not.
9:40I'm just past 40 years old, so uh physically  cannot uh work that long anymore. But  
9:46um you know I would say still 70, 80 hours  a week easy. If I feel tired I just taking a  
9:52bit of a you know break. I think that's the  most important thing like if you have the  
9:56wrong strategy and not able to think deep enough  and that's where the bigger mistake come from.
10:01His company just crossed $1 billion in  annualized revenue, growing 90% year-on-year.
10:07According to Airwallex, it processes payments  in 120 countries, serves 200,000 businesses,  
10:13and their network moves over $200 billion a year.
10:17I think it's definitely a milestone. There's  very few fintech's um ever able to achieve  
10:22this scale. And we are obviously one of the  fastest growing fintech company out there.
10:26The goal post right now is just really um able to  
10:29serving over a million customers  and 10 billion in revenue by 2030.
10:33I very rarely feel proud of myself and uh I  think I I feel proud of uh the team. I guess  
10:40we're pretty lucky to, we're working hard but  also enjoying this journey to get to where we are.