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How a CEO Survived Her Hardest Chapter

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How a CEO Survived Her Hardest Chapter

CNBC International
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0:00I'll tell you one of the hardest times I had at  the company and how ultimately I put it as one of  
0:06my best learning experiences. We had a bank and uh  we decided to get into the auto loan business. Let  
0:12me just say if if you don't know who the sucker  is in the room, it's probably you. We we might  
0:15have been that for a little bit. We were trying  to build a loan portfolio and we were buying it  
0:20from finance directors and dealerships and we  ended up having a lot of credit problems. I I  
0:25probably will know more about auto lending  than I'll ever know about asset management
0:29Now. Now
0:29because I had to learn all the...Yeah. Exactly.  The regulators were coming down so hard on us. It  
0:35was actually affecting our asset management  business. And I remember I would wake up in  
0:39the morning and I'd find myself literally  in the fetal position thinking, "Oh no,  
0:43I got to meet with the board or the regulators."
0:45The lesson I learned is in some of those toughest  times, probably the most important thing is just  
0:50keep putting one step in front of the other.  It can be overwhelming to think about how you  
0:56get out of the problem. But what you can do  is you can solve today's issue and you make  
1:01those steps. And what you can't do is just freeze  and paralyze yourself from from moving forward.