TUI, easyJet and Jet2 Update for Passengers

Three airlines made announcements for travelers who booked holidays. The government issued a statement amid fears over jet fuel shortages and flight cancellations.
People were worried about extra charges from carriers due to rising fuel costs. TUI, easyJet, and Jet2 said they will not impose such fees.
TUI's Managing Director said customers want confidence when booking holidays. TUI's teams support people who are thinking about booking, and those who booked can be reassured their holiday price is fixed.
easyJet pledged not to add surcharges to pre-booked flights and package holidays. Holidaymakers can book with confidence thanks to easyJet's Best Price Guarantee and Ultimate Flexibility policy.
No surcharges will apply to easyJet holiday packages or new bookings. easyJet sees no disruption to its jet fuel supply, and all flights and package holidays operate normally.
Customers can be confident their holiday will go ahead as planned with no surprise extra payments.
Jet2 won't add surcharges to pre-booked flights or holidays to cover rising costs. The Department for Transport released guidance to passengers with bookings through carriers like Jet2 and easyJet.
Jet2 axed surcharge provisions across all its flights and holidays. The policy encompasses all flights and holidays booked through any channel.
Jet2's CEO said holidaymakers should book their break without worrying about additional costs. Customers booking with Jet2 know they are locking in their price without surprises.
The EU energy commissioner said many people's holidays will be affected by flight cancellations or expensive tickets.
The commissioner said even if everything is done, if jet fuel is not available, then it's not available. He added it's currently a crisis of prices, not supply.
The Department for Transport said there is no current need for passengers to change travel plans. UK airlines buy jet fuel in advance, and airports maintain stocks.
If a flight is cancelled, passengers have clear legal rights, including a full refund or re-routing. A factsheet provides the full picture on the current situation.
IAG, the parent company of British Airways, referred to pricing adjustments to reflect higher fuel costs. A spokesperson said they are not seeing jet fuel supply interruptions.
The Department for Transport said UK airlines are not currently seeing a shortage of jet fuel. It is typically bought in advance, with airports keeping stocks.
The Department for Transport said UK airlines are not seeing a shortage of jet fuel. It is typically bought in advance, with airports keeping stocks.
Officials explained there is no need to change upcoming travel plans. The government meets with industry to monitor risks and ensure clear communication.
The government recognises families may be concerned, and aviation businesses are operating in challenging conditions. They are working with industry to help flights keep operating.
The government advises passengers to check with airlines before travel and ensure they have appropriate travel insurance.
If a flight is cancelled, passengers are entitled to a full refund or an alternative flight.
For more information about rights, passengers can check the UK government website.
The UK Government said they have been monitoring UK jet fuel stocks and working with airlines and fuel suppliers.
The government continues to plan for contingencies while focusing on a long-lasting solution to get shipping flowing freely again.
In terms of carriers, the DfT said airlines are given scheduled times known as ‘slots’ to take off or land.
Airlines must use at least 80% of their allocated slots to keep them for the following year. If they fall below this threshold, those slots can be reassigned.
Airport Coordination Limited updated its guidance so airlines will not lose their slots if fuel shortages prevent them from flying.
Airlines can now apply for an exemption from the ‘use it or lose it’ rule in these circumstances, focusing on minimising disruption for passengers.