Nationwide Talks About Account Security Changes

Nationwide Building Society has updated its security.

Nationwide Building Society has issued a statement about its account security. The organisation clarified its policies after a customer asked a question.

A customer asked Nationwide about new guidance from the National Cyber Security Centre. The centre advised people to use passkeys, which are more secure than passwords. The centre said passkeys are better than passwords. The security experts noted a shift towards this modern form of authentication.

The National Cyber Security Centre said the digital industry is moving towards passwordless authentication. The NCSC supports the public adoption of passkeys and recommends using passkeys over passwords.

Passkeys work by generating a unique piece of digital data. When using a passkey, you may be required to use a biometric sensor or enter a pin code.

A Nationwide member asked if the provider would adopt passkeys. They asked why Nationwide does not use passkeys for banking.

The customer asked for a statement about when Nationwide will adopt passkeys.

Nationwide responded by outlining its current policies. The building society said it has not adopted passkeys and will communicate any changes in advance.

Nationwide said it does not have an announcement or timeline to share on passkeys. However, it appreciates the customer raising the topic.

Nationwide Building Society has updated its account rules.

The current process for logging in to online banking with Nationwide varies.

App users can log in using their fingerprint, Face ID, or enter selected digits from their passnumber.

To access internet banking, you need to open the log in page and enter your customer number and date of birth.

Then, you can input your passnumber and receive a verification code or use your debit card and card reader to complete the sign-in process.

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