BBC Morning Live Expert Warns of £4,000 Holiday Scam

BBC Morning Live expert Nick Stapleton warns of holiday scams.

A BBC Morning Live expert warns people about online holiday scams. One viewer lost £4,000 to a fake travel company.

A woman was promised a holiday that never happened, says Holly. She wants to warn others about holiday scams.

A woman looked for flights to Bangkok on comparison websites. She saw cheap deals on social media and started browsing.

She found a website with 50% off flights and filled in her details. Then, she got a call out of the blue.

The website looked real, but it was a scam. The woman gave her card details and lost £3,800.

Nick Stapleton says it's hard to know where she went wrong. She was just searching for flights and comparing prices.

Phones and social media track your searches, so you may see related ads. Scam ads are common on these platforms.

Holly and Gethin talk to Nick about the scam.

The woman talked to the scammer and gave her card details. She lost £3,800 and didn't get her holiday.

The scammer took £1,200 twice, and then £1,500. The woman realized something was wrong and hung up.

The woman lost almost £4,000 and didn't book a holiday. Nick says the confirmation email was fake.

The email looked real, but it was a scam. Nick says even he thought it was real at first.

The fake email is shown on BBC Morning Live.

Nick confirms the email is not from Emirates.

The woman was distressed but thought it was a mistake. The scammer assured her she'd get a refund.

The woman realized something was wrong when the scammer asked for more money.

The scammer said the extra money was needed for a refund, but it was a lie. The woman hung up and reported the scam.

Nick says legitimate companies don't ask for money to give a refund. The scammers kept asking for more because the victim paid.

The woman used an overseas bank, so getting her money back may be harder. The bank has blocked the company, and she reported the scam.

Nick advises people to be careful on social media and not click on ads. Just search for things outside of social media.

The scammer offered a cheap deal at the right moment. The flights were 50% off, which is a sign of a scam.

Always check price comparison websites first. If a deal on social media is much cheaper, it's likely a scam.

Nick says half off is too much and likely a scam. The woman still hasn't got her money back.

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