A ban on reselling gig tickets above face value must be introduced without delay.

Music fans are often priced out due to touts using automated software.

The government pledged the ban last year, but no date has been announced.

A new review urges the government to introduce legislation to ban ticket resale above face value without delay.

The report sets out 50 recommendations to improve the live music industry.

A new Fans' Charter aims to improve the live music industry.

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The industry should resist dynamic surge pricing, which increases ticket prices due to demand.

Fans have a negative perception of major online ticketing platforms.

Fans feel that big agencies do not treat them fairly and ticket prices are too high.

Venues should publish clear start and finish times and provide free earplugs and water.

A new Music Fan Association is proposed to support fans.

The review chairman says fans feel neglected and ripped off.

The music industry often fails to treat fans with respect.

The new fans' charter aims to secure the long-term future of live music.

The charter proposes establishing a representative body for fans and ending ticketing rip-offs.

The review was commissioned to address concerns about the grassroots music sector.

The government did not take up previous recommendations, leading to an independent review.

The CMS Committee chair says fans' views have been treated as background noise.

The independent review shows the potential of putting power in the hands of fans.

The committee looks forward to the industry engaging with the findings.

A consumer law expert says ticket touts have exploited fans for too long.

A price cap is proposed to rein in online touts.

The government will consider the report's findings carefully.

The government will publish a Music Plan to support the music industry.

The government is committed to delivering plans to stamp out touting.