Martin Lewis wants to stop higher bills for homes

Martin Lewis wants to stop higher bills.

Martin Lewis is asking the Government to stop higher bills for broadband and mobile customers.

Telecom companies must tell customers how much their bill will increase. New rules were made after prices rose by up to 17% in 2024.

But new analysis found that three in four customers were worse off under the new system.

Customers faced higher price rises under the new system, including those on social tariffs.

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The analysis shows 99% of people with low data were worse off, and 28% of people with unlimited data paid more.

For broadband, 100% of people with low speed were worse off, and 65% of those with high speed paid more.

Mobile customers would need to pay over £34 a month to benefit from the new rules, and broadband customers would need to pay almost £55 a month.

The Chancellor announced a new charter that requires companies to give clear information on price changes.

Martin Lewis is calling for a ban on higher price rises during contracts.

Martin Lewis said the regulator's intervention resulted in most contracts costing more.

He said transparency is not enough, and customers should not overpay just because they were told about it first.

Martin Lewis said the solution is to ban higher price rises during contracts.

But he said this could lead to higher initial prices.

An Ofcom spokesperson said they share Martin Lewis's goal of fair prices.

Ofcom will review the impact of their rules and publish the results in 2027.

They said customers can switch to a better deal, and those on benefits can get social tariffs at a fixed price.

Ofcom said banning price rises could have unintended consequences.

If you're out of contract, you might be paying too much for your mobile and broadband.

Check your usage and compare prices online to save money.

You can switch to a new provider or try to get a better deal from your current provider.

If you claim benefits, check if you're eligible for a cheaper social tariff.

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