Hotel Expert Warns Against Common Mistake

Brits have been warned about a common mistake when checking into a hotel.

Arriving at a hotel is exciting, but how you behave can make a big difference. Customer service is key to a good stay.

Etiquette expert William Hanson said treating staff badly is the worst thing to do at a hotel. Everyone deserves to be treated with dignity and compassion.

William Hanson said that basic good manners are needed in a hotel. Being nice to each other is important.

Research showed that 40% of Brits think their hotel manners are getting worse, with 51% admitting to being rude to staff. This can affect the quality of their stay.

William warned that the service staff judge guests from the moment they arrive.

The service staff decide who to upgrade or offer a welcome drink to based on their first impression. Guests are being watched from the moment they arrive.

William advised being conscious of the hotel and its staff. Guests are paying for a service, not their own home.

Leaving things all over the floor can make housekeeping difficult.

Guests don't have to make the bed, but they should keep their belongings organized. This makes it easier for the staff to clean the room.

Research showed that 25% of Brits leave their hotel room very messy, and 23% wash their underwear in the hotel kettle. William created a guide to help visitors improve their behavior.

William's guide focuses on small, thoughtful behaviors that can lead to big rewards, such as better service and savings on future trips.

Check out William's top tips.

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