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My Bank Called In the Middle of My Ted Talk | Mike Albo | TED - Video học tiếng Anh
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My Bank Called In the Middle of My Ted Talk | Mike Albo | TED
My Bank Called In the Middle of My Ted Talk | Mike Albo | TED
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Phụ đề (143)
0:04
Hi.
0:06
Hello, hi, TED people.
0:10
I'm Mike Albo.
0:11
I'm so excited to be here in Hotlanta.
0:14
(Laughter)
0:15
Do they still call it that, or is that insulting?
0:20
I'm sorry.
0:22
Anyway, I'm here to talk about our smartphones
0:25
and how they control our ...
0:28
Oh, dear.
0:30
Oh, gosh, I just got a really alarming text from my bank.
0:35
Do you mind if I just -- ?
0:37
This will just take a second, I'm sorry.
0:39
(Machine) Hello.
0:41
Thank you for calling American Bank.
0:42
For English, please press 1.
0:44
(Spanish) For Spanish, please press 2.
0:47
To report a card lost or stolen,
0:49
or to report suspicious activity on your account,
0:52
press 1.
0:53
We are experiencing heavy traffic.
0:55
Please hold for the next available representative.
0:58
Your call is --
1:01
Danny: Hello, thank you for calling American Bank. This is Danny.
1:04
How may I help you?
1:05
Mike Albo: Hi, I just received a text
1:06
that there's a foreign charge on my account.
1:09
D: Yes, I'll be happy to assist you with that, Mr. Albo.
1:11
May I have the last four digits of your social security number?
1:14
MA: 1734.
1:16
D: Thank you, Mr. Albo.
1:18
Yes, it appears there has been some suspicious activity.
1:21
To validate your account,
1:22
I will need to confirm recent transactions over the last 24 hours.
1:25
Is that OK with you, Mr. Albo?
1:27
MA: Yes.
1:30
D: Did you purchase a smoothie in Philadelphia
1:32
yesterday at 6am for $1.50?
1:35
MA: Weird, no.
1:38
D: Did you purchase a bubble tea
1:39
in Puerto Vallarta today at 8am for $0.00?
1:43
MA: I did not.
1:44
D: Did you purchase a chopped salad
1:46
in Toronto yesterday at 8:30am for $0.37?
1:50
MA: I did not.
1:51
D: OK, yes, it seems your account has been hacked.
1:54
If you allow me to continue with your transactions over the last 24 hours,
1:58
Mr. Albo, just to make sure.
2:00
MA: OK.
2:01
(Whispering) Sorry.
2:02
D: Did you purchase two organic chicken breasts,
2:04
brown rice and a head of broccoli at Whole Foods for $28.11
2:08
at 4:59pm yesterday?
2:10
MA: Yes, I know, so expensive.
2:13
D: Did you purchase a bottle of wine for $11.50
2:16
at Smith Street Wine and Liquor at 5:12pm yesterday?
2:20
MA: Yes.
2:22
D: And then did you purchase drinks at Loco Coco Saloon for $14
2:27
at 5:35pm?
2:29
MA: No.
2:30
Wait.
2:31
Oh, yeah, I was with this guy, Jeff.
2:33
I was trying to meet someone in public before I --
2:35
Anyway, yes.
2:37
D: Did you purchase a monthly membership renewal on Grindr?
2:41
MA: Yeah.
2:43
D: Did you purchase an auto-renewal membership on Scruff?
2:46
MA: Yes, I must have.
2:49
D: Then at 9:30pm, did you purchase another bottle of wine
2:52
from Vino Nino Wine Company on Atlantic Avenue?
2:55
MA: Yes.
2:57
D: And did you do this
2:59
because you didn't want the guys at Smith Street Wine
3:01
to see you buying more wine on the same day?
3:03
MA: Yes, but --
3:05
D: And did you go home and eat while standing up at the sink?
3:08
MA: Yes, I did, but how did you know that?
3:10
D: And then did you order "Call Me By Your Name"
3:12
on iTunes for $7.99
3:14
and then finally watch it because you have avoided watching it
3:18
because as a gay man pushing 50,
3:19
you don't want to get upset seeing young, gorgeous men in love?
3:22
MA: Yes, I did.
3:24
(Laughter)
3:26
D: And then at the end, did you burst into tears,
3:28
but then go look in the mirror to see how you look
3:30
when you cry shirtless and then purchase a Peloton membership?
3:33
MA: Yes.
3:35
D: And then did you take a photo of your torso in the mirror
3:38
because you realized your abs look good when you are heaving with tears?
3:42
MA: Yes.
3:43
D: Did you pick up your phone for the 800th time that day,
3:46
empty of emotion but still feeling a deep, lonely ache?
3:50
MA: Yes.
3:52
D: And scroll through Scruff having a number of pointless conversations
3:56
with headless torsos --
3:57
MA: Yes.
3:58
D: Drinking your previously purchased wine until you were so sloshed --
4:02
MA: Yes.
4:03
D: And you cried by yourself, no one else there, just you,
4:06
a low-income, single gay man that no one wants to hear from in society
4:10
since you are over 40 and make less than $30,000 a year?
4:14
MA: Yes.
4:15
D: And then did you pass out,
4:16
staring at yet another hot man on your screen
4:18
you will never meet in person,
4:20
and then wake up and look at your phone
4:22
and realize with horror that you are late to get to the airport
4:25
to go to Atlanta for this TED Next event?
4:27
MA: I did.
4:29
D: And barely got to the airport on time and landed in Atlanta,
4:32
got to the Uber and checked Scruff and Grindr again
4:35
to see if there are any hot guys in Atlanta,
4:37
because this town is indeed full of very sexy men?
4:40
MA: I did, I did, and they are, they are.
4:42
(Laughter)
4:44
D: And then you got to the venue and ran out of the Uber
4:47
and rushed backstage with your phone in your hand
4:49
and brought it up on stage with you
4:51
and then just now, walking on stage,
4:54
looked down again to see if there were any hot guys
4:56
to meet right here in the audience
4:58
and saw that we,
4:59
American Bank,
5:01
had contacted you by text
5:03
to ask about potential fraudulent purchases on your account.
5:06
MA: I did, I did.
5:10
D: Well, Mr. Albo, it seems your transactions are in order.
5:13
We will cancel the card,
5:14
and you can expect a new one in the next six to 10 business days.
5:17
MA: Six to 10 business days?
5:20
D: Is there anything else I can help you with?
5:22
MA: No, thanks, Danny.
5:24
D: Thank you, Mr. Albo.
5:25
We very much appreciate your continued patronage
5:27
of American Bank.
5:29
Also, you are a drunk, gay tramp.
5:31
Goodbye.
5:32
MA: Hey.
5:34
Well, I guess I am.
5:36
Oh, and my time's out.
5:37
Well, thank you.
5:40
(Cheers and applause)