Virgin Media warning: beware of costly mistakes

Virgin Media warns of Wi-Fi scam.

Virgin Media O2 users must be careful. A new scam is targeting people with fake call centre numbers from AI.

Millions may have been tricked into calling cyber crooks.

1 in 8 UK consumers have seen fake customer service numbers online.

Criminals use AI to show fake numbers and steal data.

Many people trust AI results. Hackers use this to trick them.

Use only real service numbers from official websites or apps.

For O2, call 202 from an O2 device. For Virgin Media, call 150.

Be careful of numbers from search engines or social media.

Never share security codes with unsolicited callers.

Criminals know people search for quick answers and try to trick them.

AI tools help fraudsters create fake numbers that appear real.

Virgin Media O2 is blocking scammer numbers and using AI to flag suspicious calls. Report dodgy numbers to 7726 to help shut down scams.

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