The Worst Airlines for Delays

Tui is one of the worst airlines for being on time in the UK. One of its flights was late by more than 45 minutes on average.

Tui flights from UK airports were late by 20 minutes and 24 seconds on average in 2025. This is based on data from the Civil Aviation Authority.

The Tui flight from Birmingham to the Greek island of Zante was the latest. It was late by 46 minutes on average.

Tui Airways is part of the Tui Group, which also runs a big holiday company. Many holidaymakers use Tui Airways, which flies from over 20 UK airports. Tui serves many airports in the UK.

The study looked at all scheduled and chartered flights from UK airports. It included 34 airlines that operated over 2,500 flights in 2025. Cancelled flights were not included. The study considered all flights from UK airports.

Aage Dunhaupt from Tui Group said: 'We know that every minute counts for holidaymakers. We try to minimize delays and improve our performance.' Tui's teams work hard to improve.

Mr Dunhaupt said Tui chooses to fly even if it's late. This way, passengers can still reach their destination. They won't have to wait for a long time.

He said: 'If we cancelled more flights, we would be on time more often. But this would hurt our customers.' Tui wants to help its customers.

Tui was fifth in the list of worst airlines for being on time.

Air India had the worst punctuality for the second year in a row. Its flights were late by 36 minutes and 36 seconds on average.

Jet2, Wizz Air, and Ryanair had similar results. They were 13th, 14th, and 15th in the list. They were not too late, but not too early either.

The average delay for all airlines was 14 minutes and 48 seconds. This is better than in 2024. Delays happen for many reasons, including things outside the airlines' control. Delays can be caused by many things.

CAA director Tim Johnson said long delays can cause problems for passengers.

He said: 'We know delays can be bad for passengers. That's why we have rules to protect them. Airlines must minimize delays and help passengers.' Airlines have to follow these rules.

Passengers can get help if their flight is late. They can get food, drink, and a place to stay if needed.

Passengers can also get money back if the delay was the airline's fault. They can get up to £520.

Airlines UK said most flights leave on time. Passengers are happy with the service.

Airlines UK said: 'Most delays are not the airlines' fault. When delays happen, airlines try to help passengers. They want to get them to their destination as soon as possible.' Airlines work hard to help.

Here is the list of the worst airlines for delays: 1. Air India (36 minutes and 36 seconds)

2. Blue Islands (25 minutes and 12 seconds)

3. TAP Air Portugal (23 minutes)

4. Saudia (21 minutes and 18 seconds)

5. Tui Airways (20 minutes and 24 seconds)

6. SunExpress (20 minutes and 12 seconds)

7. Aurigny (19 minutes and 36 seconds)

8. Pegasus Airlines (18 minutes and 36 seconds)

9. Swiss (17 minutes and 54 seconds)

10. KLM (17 minutes and 48 seconds)

11. Air France (17 minutes)

12. Vueling (16 minutes and 54 seconds)

13. Jet2.com (16 minutes and 36 seconds)

14. Wizz Air (16 minutes and 12 seconds)

15. Ryanair (15 minutes and 48 seconds)

16. Aer Lingus (15 minutes and 30 seconds)

17. Qatar (14 minutes and 54 seconds)

18. American Airlines (14 minutes and 42 seconds)

19. Eurowings (14 minutes and 36 seconds)

20. Delta Airlines (14 minutes and 36 seconds)

21. Emerald Airlines (13 minutes and 54 seconds)

22. United Airlines (13 minutes and 54 seconds)

23. EasyJet (13 minutes and 48 seconds)

24. Turkish Airlines (13 minutes and 24 seconds)

25. Lufthansa (13 minutes and 12 seconds)

26. Emirates (13 minutes and 6 seconds)

27. British Airways (12 minutes and 36 seconds)

28. Finnair (12 minutes and 18 seconds)

29. Loganair (12 minutes and 18 seconds)

30. Norwegian (11 minutes and 48 seconds)

31. Iberia (11 minutes and 36 seconds)

32. Air Canada (11 minutes and 36 seconds)

33. Virgin Atlantic (11 minutes)

34. Scandinavian Airlines (8 minutes)

35. The list shows which airlines are the worst for delays.

36. Passengers can use this list to choose their airline.

37. Airlines can also use the list to improve their service.

38. The list is based on data from the Civil Aviation Authority.

39. The data shows which airlines are the most punctual.

40. The data also shows which airlines are the least punctual.

41. Passengers can get help if their flight is late.

42. Airlines must follow rules to protect passengers.

43. Airlines must minimize delays and help passengers.

44. Passengers can get money back if the delay was the airline's fault.

45. Airlines work hard to help passengers.

46. The list of worst airlines for delays is important.

47. Passengers can use the list to make informed decisions.

48. Airlines can use the list to improve their service.

49. The list is based on accurate data.

50. The data shows which airlines are the best and worst.

51. Passengers can get help if they need it.

52. Airlines must always try to improve their service.

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