Royal Mail stops deliveries if a home is not safe. They must follow rules that say when they can stop deliveries. These rules are to keep workers safe.

Deliveries stop rarely and are handled locally. There are four reasons why Royal Mail may stop deliveries.

Royal Mail stops deliveries if a worker is treated badly. This includes being yelled at or threatened.

If a worker gets caught up in a crime, Royal Mail works with the police and stops deliveries. This can happen to a whole street.

If your front door is a hazard, Royal Mail will stop deliveries until it is fixed. This includes things like broken steps or overgrown plants.

Royal Mail will not deliver to homes that are not safe until the problems are fixed.

Royal Mail can stop deliveries if it takes too long to get to your home or if it is hard to get there without damaging their vehicles.

If your home does not have a safe place for mail, like a mailbox, Royal Mail may stop deliveries until it is fixed.

If your address is stopped, you will get a letter from Royal Mail. Your mail will be held at the local office instead of being sent to your home.

You can still get your mail, but you have to go to the office and show your ID. This will keep happening until the problem is fixed.

Royal Mail may stop deliveries to a whole street if there is a risk.

Royal Mail will hold your mail for up to 18 days. If you do not pick it up, it will be sent back to the sender.

If Royal Mail stops deliveries to your home, you can challenge the decision or make other arrangements. You can find more information online.

You can use the Royal Mail website to find out when the office is open and what you need to do to get your mail.