The directory used to list many officers' names, emails, and phone numbers.

The government updated the directory to make it easier to find the right contacts.

Now, it mainly lists contact details of high-ranking officers and leaders.

The change helps protect officers' information from scams and fake emails.

The new directory is also easier for the public to use and find official contacts.

Government agencies' feedback channels are now more visible online.

This helps people find the right person to contact for questions and feedback.

Each agency now lists a contact person and an email address or feedback form.

Scams pretending to be government officials more than doubled last year, with 3,363 cases.

Victims lost S$242.9 million to these scams, a 60% increase from the year before.

This was the second highest loss from scams, making up over a quarter of total losses.