Grab has announced a series of changes to its fee structure and driver support programmes in Vietnam. The adjustments are intended to improve drivers’ take‑home pay and to offer passengers cheaper rides on longer trips. Understanding these moves helps both drivers and riders anticipate future costs.

Starting 10 November 2026, Grab will cap the combined platform and app‑usage fees it retains at 32 % of the total passenger payment. At the same time, the variable app usage fee charged to drivers will be reduced from a range of 0‑28.76 % to 0‑25 % of the same amount.

According to Grab, after the new caps drivers of GrabBike are expected to receive between 60.59 % and 85.59 % of the total fare, while GrabCar drivers will keep between 59.68 % and 84.31 %. This raises the minimum take‑home share by roughly 8.5 percentage points compared with the previous floor of 52 %.

The company also plans to reimburse about VND3.9 billion to drivers who experienced deductions that exceeded the allowed limit. Payments will begin on 5 November 2026 and will be automatically credited to the digital wallets of active drivers.

From 26 February to 31 December 2027, Grab will give a 10 % discount on total fares for trips of at least 10 km. In addition, Grab will allocate roughly VND860 billion for driver rewards and support programmes and VND52 billion to offset fuel or charging costs.

Together, the lower fee ceiling, the reimbursement scheme and the promotional discount mean drivers can expect a higher share of each ride’s revenue, while passengers may benefit from cheaper long‑distance trips. The changes signal Grab’s effort to balance earnings for partners with affordable pricing for users.