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Hörübung/Video/The Infographics Show/Americans Have Turned Against AI

Americans Have Turned Against AI

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0:00Millions of Americans will open  ChatGPT in the next 10 minutes…
0:03And most of them believe it's making  the world worse. Half the country uses  
0:07AI now. Yet only 16% of Americans  think it will be good for society.  
0:12It’s the lowest level of optimism any  major technology has launched with.
0:16The people building AI call it humanity's greatest  
0:18breakthrough. The people using it describe  something closer to a hostage situation.
0:23So how did the fastest-adopted technology of  our lifetime also become one of the most hated? 
0:28You might expect that it’s the older  generations that are pushing back on  
0:31the AI revolution. After all, every new  technology has faced resistance from  
0:36people who didn't grow up with it. But that's not what's happening. 
0:39The biggest users of AI are Americans  under 30. They use it for schoolwork,  
0:44job applications, coding, brainstorming,  and as a substitute for Google. By every  
0:49indicator, they should be AI's biggest fans. Instead, they're some of its biggest critics. 
0:54A Gallup study found the share of Gen Z who  say AI makes them feel angry climbed from  
0:5822% to 31% by early 2026. And according to Pew  Research, 40% of young Americans said it would  
1:05make the country worse than better. But this isn't just a Gen Z story.
1:09Trust in AI is collapsing all  across the U.S. Two thirds of  
1:13people think it's being developed too  quickly. 59% don't trust the companies  
1:17building it. And most don't believe the  government can keep it under control. 
1:20Yet people keep using it. ChatGPT alone is  used by 44% of American adults, more than  
1:27double its share in 2023. That's the AI paradox. 
1:31So why does adoption keep accelerating  if confidence keeps falling?
1:34For most people, it wasn’t really adopted.  Workplaces began implementing it in their  
1:39workflow. Schools added it to assignments. Apps  and search engines displayed it as a main feature.
1:44People had no other choice. It was forced  upon them. AI didn’t earn their trust.
1:49They have no other option. 
1:51The shift happened so gradually  that most people barely noticed it.
1:54Until suddenly, it was everywhere.
1:56The moment you open Google and search  for something, you’re hit with a block  
2:00of AI-written text answering the question  before you even reach the search results.  
2:04The company that’s supposed to help you find  information is now deciding what you see first.
2:09And it works.
2:1060% of Americans say they read the summaries  regularly, because there’s no way to avoid  
2:15them. The moment Google started answering  the question itself, the experience changed. 
2:20And the more the internet degraded, the less  people trusted it. In 2021, 37% of Americans said  
2:26the spread of AI worried them more than it excited  them. By 2025, that number had climbed to 50%,  
2:32even though most people hadn't been personally  affected by AI in a professional capacity.
2:37That would soon change.
2:39In April 2025, Tobi Lütke,  Shopify’s chief executive,  
2:43posted a memo to his staff. Before any team could  ask him for a bigger budget or another employee,  
2:47they had to prove that a machine  couldn’t do the work first. Lütke  
2:51insisted that “reflexive AI use  was the new baseline expectation”.
2:55Shopify wasn’t the only  company going all in on AI.
2:59Language learning platform Duolingo was next. CEO,  Luis von Ahn, told his staff the company was going  
3:04“AI-first.” It would rely on AI before hiring,  reduce the number of contractors, and weigh AI  
3:10use in performance reviews. Within a week, 148 new  courses were shipped, it was work that would take  
3:17staff years to develop. The same AI implementation  turned up at Box, at Fiverr, and other firms.  
3:23The wording barely changed. Run the software  before you ask for new hires or extra money.
3:28Then the pushback happened.
3:29Longtime Duolingo users filmed themselves deleting  the app in protest. Staff started asking if they  
3:34had to use AI well or just use it. Almost a year  later Luis von Ahn walked his decision back.  
3:40He acknowledged that the AI-written code was  hard to debug and the lessons weren’t reliable.
3:45But the damage had been done.
3:47And it was just the beginning.
3:48The fear of AI taking jobs is real, so in the  summer of 2025, a Stanford economist named Erik  
3:54Brynjolfsson decided to look into it. His team at  the Digital Economy Lab pulled the records from  
3:59ADP, the firm that processes the payroll for  millions of American workers, and studied who  
4:04still had a job, month after month. The AI impact was real.
4:09Just now where people expected it.
4:11The results showed that workers aged 22 to 25  in software and customer support had dropped  
4:16about 13% since late 2022. Workers over  30 in the same roles remained stable or  
4:22actually grew. It was the people just walking  in the door that were at risk of an AI cull.
4:27Some don’t get in the door at all.
4:29Revelio Labs, which tracks hiring across the  economy, counts roughly 35% fewer entry-level  
4:35postings since the start of 2023. Once  employers saw what the best models could do,  
4:40many stopped graduate hiring. That freeze only  surfaced in the payroll data a year or 2 later.
4:46Brynjolfsson’s team found that when a company  used AI to take over a task completely,  
4:51employment among younger workers fell.  When AI was used to make a person faster,  
4:55employment remained stable, and sometimes grew.
4:58Same technology, opposite result.
5:00Everything comes down to one decision:  
5:02does a company use AI to replace  a worker, or to back one up?
5:05Near the bottom of the pay  scale, replacement is winning.
5:08Salesforce froze much of its junior  hiring for a stretch and credited its  
5:12own AI for work graduates used  to do. Goldman Sachs economists  
5:16found the results. The big names  weren’t even pretending anymore.
5:19But not every bet paid off.
5:21Klarna, the buy-now-pay-later company, spent a  year bragging that its chatbot did the work of  
5:26hundreds of agents and that it had stopped hiring  people. They later admitted the bot gave “lower  
5:32quality” service and started hiring humans back.  But some companies didn’t see that as a reason  
5:36to slow down. They saw it as a reason to aim  lower… and the contractor was in the cross hairs.
5:42An MIT report on AI in business found that AI  is wiping out outsourced and contract roles,  
5:47not full-time staff. In mid-2025, the  data-labeling firm Scale AI laid off 200  
5:53staff and cut ties with 500 contractors.  That same report put the share of jobs  
5:57AI can already do at roughly 3% today,  and saw it climbing over the longer run.
6:02Graduates weren’t losing out  to people with a better resume.
6:05They were losing out period. There was not job.
6:09By early 2026, nearly half of employed Gen Z said  AI's risks at work now outweigh its benefits,  
6:14a jump of 11 percentage points in just one year.  And when they're handed the same piece of work,  
6:2069% overwhelmingly trust the human version over  the AI one. An entire generation now spends its  
6:26days training the technology that's replacing  the jobs they're trying to build careers in. 
6:31The lost jobs are easy enough to measure. But the resentment isn't just about money. 
6:35In July 2024, all it took was a power surge  across northern Virginia for nearly 60 data  
6:40centers to drop off the grid. Roughly 1,500  megawatts of demand vanished instantly.  
6:45Operators scrambled to get the surge under  control before it took down anything else.
6:49For a few seconds, the densest data-center  hub in the country just wasn’t there.
6:54Virginia holds more of these  buildings than anywhere else,  
6:57and by 2023 they were already drawing about  26% of the state’s electricity. That’s why  
7:02one voltage swing could shock the whole grid. Each of those buildings runs hot. One question  
7:08to a chatbot burns about 2.9 watt-hours,  that’s roughly 10 times a normal web search. 
7:13On its own, it’s nothing. But nobody asks just one question. 
7:17Multiply it by billions of questions a day, every  day, in warehouses that never switch off, and it  
7:22becomes 183 terawatt-hours a year. That’s about  4% of all the power the country burns. That's  
7:28already 540 kilowatt-hours running in your name  every year, whether you've ever touched a chatbot  
7:34or not. And the forecasts are only going up, as  high as 17% of the nation's electricity by 2030. 
7:41More than 40% of the power fuelling the data  centres comes from natural gas. Before the decade  
7:46is out, these buildings are set to burn more  electricity than the entire country uses to make  
7:50its steel, cement, aluminum, and chemicals… Combined. 
7:54A high-voltage line takes up to 8 years to build,  meaning a fifth of these data center projects are  
7:59about to run straight into a power shortage.  To cover the expense of these extra lines,  
8:04utilities are going to regulators to demand  more money from regular consumers. This means  
8:09your monthly expenses are going up by 2030 just to  keep the lights on at a server farm down the road.
8:15You didn't leave your lights on or  crank up your AC, but your money  
8:18is bleeding out anyway to power the  massive cooling fans of a tech giant.
8:22Researchers at Carnegie Mellon estimate  it could push the average American  
8:26power bill up about 8% by 2030, and in the  worst-hit parts of Virginia, north of 25%.
8:33There simply isn’t enough  energy or money to fund it.
8:36So, some companies got tired of waiting.
8:38Instead of waiting years for the power  grid to catch up, they built their own  
8:42power plants beside the data centers. And  one company took that idea to the extreme.
8:47To power Colossus, the supercomputer  training Elon Musk's Grok chatbot,  
8:51xAI deployed a fleet of gas turbines in  South Memphis.The entire site was up and  
8:56running in under 122 days, a project that  would normally take years. By the time the  
9:01Southern Environmental Law Center flew thermal  drones overhead, it counted around 35 turbines,  
9:06most of them without air permits. Just downwind sits Boxtown,  
9:10a neighborhood that has spent decades  surrounded by refineries and chemical plants. 
9:14Residents began showing up at public hearings  describing a rotten-egg smell in the air and  
9:19children wheezing through the night. Memphis  already earns an "F" for ozone pollution from  
9:24the American Lung Association, and Boxtown's  cancer risk is about 4 times the national average.  
9:29Then researchers at the University of Tennessee  analyzed satellite data for TIME and found peak  
9:34nitrogen dioxide levels near the site had jumped  roughly 79% compared with before xAI arrived.
9:41The turbines were labelled as temporary,  
9:43a workaround that allowed them to keep running  and bypass the regulations. Lawsuits followed,  
9:48but by the time the case moved forward, the  servers had already been running for a year.
9:52Power isn't the only resource  these data centers consume.
9:55In Newton County, Georgia, about  an hour and a half east of Atlanta,  
9:59Beverly and Jeff Morris live 1,000 feet (305  meters) from a Meta data center. Their house  
10:04runs on a private well, which means their  drinking water comes straight out of the  
10:07ground. It worked fine for years, right up  until Meta broke ground next door in 2018.
10:13A few months after construction began,  the water pressure slowed to a trickle,  
10:17then stopped altogether. When it eventually  came back, it was brown and murky. Beverly  
10:22Morris told the New York Times she was afraid  to drink the water coming from her own tap. 
10:26The neighboring data center uses roughly  500,000 gallons every day, nearly a tenth  
10:31of all the water Newton County pumps. County  projections show demand outpacing supply by 2030,  
10:37while residents face water bills  expected to jump 33% in just 2 years,  
10:41compared with the usual 2% increase. A Meta  funded study said the company’s operations  
10:46probably aren't to blame and has invested more  than $4.5 million in local schools and nonprofits. 
10:52Private wells like the Morrises' fall  outside the federal Safe Drinking Water Act,  
10:57so Meta didn’t break any laws. The Environmental  Protection Agency is powerless, so Meta keeps  
11:02pulling water to cool the chips. And these hubs are insatiable.
11:07A 2023 study by UC Riverside and the University  of Texas found that training one model, GPT-3, ran  
11:13through about 5.4 million liters of fresh water…  before the public ever typed a word. The same  
11:20researchers found that a short back-and-forth,  around 100 words, consumes close to a full bottle.
11:25One Google data center in Papillion, Nebraska,  went through about 1.5 billion liters in 2024,  
11:31more than 600 Olympic pools, and it’s one site  among thousands. That daily draw dwarfs the  
11:37one-time cost of training. Nationally, data  centers used over 60 billion liters in 2023,  
11:42and the World Resources Institute expects AI  to pass a trillion gallons a year by 2030.
11:47In August 2025, Tucson’s city council  voted 7 to 0 to reject Project Blue,  
11:53an Amazon-linked data-center campus  that would have drained millions of  
11:56gallons of city water in the middle of a  desert. Residents had packed the chamber  
12:01for weeks under a banner that read  No Desert Data Center. For one night,  
12:05it looked like a regular city could tell a  tech giant no, and actually make it stick.
12:10It didn’t end there.
12:11The developer already owned land just outside  the city limits and kept building anyway. Then,  
12:16in the spring of 2026, the contractor was  caught drawing enough Tucson water to supply  
12:215 households for a year. The city shut it  off. Mayor, Regina Romero, has been writing  
12:26ordinances to guard against the next data  center, because there’s always a next one.
12:31Tucson wasn’t alone.
12:32In The Dalles, Oregon, a Google plant ended up  using close to a quarter of the entire town’s  
12:37water. The company fought to keep those numbers  hidden from the public through court orders. 
12:41Newer facilities can cool with air or  closed-loop systems that use almost no  
12:46local water. Microsoft has already converted  2 Arizona sites to do exactly that. But the  
12:51biggest water users aren't the new builds,  they're the older data centers. The ones  
12:55still sucking up millions of gallons  instead of returning it to the river.  
12:58So while families shorten their showers  and wait until dark to water the lawn,  
13:02the data center down the road keeps pulling  water at full capacity, every hour, every night. 
13:07Jobs. Electricity. Water. Three separate  battles happening in different parts of  
13:11the country. But they all lead back  to the exact same business model. 
13:14In 2024 alone, Amazon, Microsoft, Google, and Meta  spent more than $200 billion building the data  
13:20centers behind AI, up over 60% in a single year.  Management consultancy firm McKinsey expects $5.2  
13:27trillion to be funnelled into them by 2030. That  money buys the land, the power, and the water.
13:33But there’s one more thing it buys. Something  nobody signs off on: the writing, art,  
13:38and code scraped off the open internet  to train the models in the first place. 
13:42To the companies, that’s an investment  in the platform of the century. To the  
13:46creatives whose work fed it, it  looks different. Their work was  
13:50harvested for free, then rented  back to everyone by the month.
13:54Not one of them was asked.  Not one of them got paid. 
13:57Publishers and authors have sued in waves arguing  their work was stolen and used to train AI without  
14:02permission. The courts still haven't decided  where the legal line is, and so far none of  
14:06it has been ruled illegal. But AI is built on  other people's writing, powered by other people's  
14:12electricity, cooled with other people's water… Then sold back to those same people as progress. 
14:17Now, Americans are starting to notice. The  companies insist the costs are temporary.  
14:21Google and Microsoft both promise they'll return  more water than they use by 2030 and keep shifting  
14:27to cleaner energy. But if you've already lost  your job, your power bill just went up, or your  
14:32town's water is running low, a promise four years  from now doesn't feel like much of an answer.
14:36Between May 2024 and March 2025, that anger  blocked or delayed about $64 billion in  
14:43data-center projects nationwide, according  to Data Center Watch. In Virginia alone,  
14:4842 separate groups were working  to slow or stop new ones.
14:51What nobody agrees on is what to do about it.
14:54No one is demanding an outright  ban. No one is cheering it on.  
14:58There’s just a country caught between  needing the tool and resenting it.
15:02Most of these fights end the same  way. A council denies the water,  
15:05the way Tucson did. The county next door sells  the land. A state commission signs off on the  
15:11power. The building goes up anyway, trading its  thirst for water for a heavier pull on the grid.  
15:16Residents keep learning the same lesson: the  project can almost always route around them.
15:20This was never about whether AI would  arrive.That was inevitable. It was about  
15:24whether anyone still had the power to stop it. By the time we started asking that question,  
15:29the answer was already no. It’s not just ordinary Americans  
15:32who are losing faith in AI. The people building  it are too. Watch Why AI Researchers Are Quitting  
15:38and Panicking on the Way Out to find out why the  industry is collapsing. Or click on this video.