Xtra Cancels Preorders for Camera Similar to Banned DJI Model

Xtra, a new camera company, is canceling preorders for its Xtra Muse 2 Pro gimbal camera and giving refunds.

Xtra said it is stopping the Early Bird program because it cannot confirm when the camera will be available. The company does not want to keep customers' money while they wait.

Customers had paid $20 to reserve the Xtra Muse 2 Pro and get a $60 discount. Xtra is also giving them a 10% off coupon for other products.

Xtra never said when the camera would be available, which upset many customers on social media.

Xtra says it canceled preorders due to product and launch issues. This happened after the FCC started investigating eight companies, including Xtra.

DJI, a popular drone and camera company from China, is effectively banned in the US due to security concerns. People can still use DJI products they already have, but the US government will not allow new DJI products to be sold.

Xtra appeared last year with cameras that look like DJI's products. Some people think Xtra might be a company set up to sell DJI products in the US despite the ban.

DJI has taken legal action against other companies for copying its camera designs, but it has not said anything about Xtra's products, which look very similar to DJI's.

The FCC is investigating eight companies, including Xtra, and has fined them $25,000 each for not providing information about their products.

The FCC might also ban Xtra's products that were previously approved.

It is unclear what will happen to the Xtra Muse 2 Pro now. The company has not canceled the launch, but the preorder cancellations and FCC investigation suggest there might be problems for US consumers.

For now, US consumers looking for a similar camera can consider the Insta360 Luna Ultra, which is not banned.

FCC

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