The iPhone Duo launched with great fanfare, but early users are already reporting serious issues. Understanding these problems helps anyone who bought or is considering the new foldable phone.

According to an anonymous Foxconn employee, Apple lowered its quality‑control standards to keep the iPhone Duo launch schedule on track. The employee said production yields were low and Apple faced pressure to have enough units ready for October. The alleged easing of inspections was meant to increase the number of phones available for the launch.

Within hours of receiving their devices, many owners posted about cracked screens, a controversy quickly called “Crackgate”. The reports describe a vertical crack that appears after normal folding and unfolding. A component near the hinge can shift during use and press against the display, creating enough pressure to crack it.

Other users have complained about software glitches, creaking noises when the phone opens or closes, and a foldable interface that feels hard to use. Some apps reportedly fail to display correctly on the inner screen, and interface elements sometimes stop responding. These issues suggest the overall experience may not yet meet expectations for a premium foldable smartphone.

If the alleged shortcuts in quality control are true, the problems could damage consumer confidence and raise warranty or repair costs for iPhone Duo owners. Buyers may therefore face higher expenses and less trust in the device’s reliability.